Last Updated: September 20, 2025

Mission Overview

At LootMorph, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, make purchases, or interact with our services. We believe in transparency and want you to understand exactly how your information is handled.

Information We Collect

Personal Information

When you create an account, make a purchase, or contact us, we may collect:

  • Name and contact information (email, phone number, shipping address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Order history and purchase preferences
  • Communication records (customer service interactions, reviews)

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (general geographic location)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, manage payments, and provide customer support
  • Account Management: To create and maintain your account, track order history, and manage preferences
  • Communication: To send order confirmations, shipping updates, and respond to your inquiries
  • Marketing: To send promotional emails, product recommendations, and special offers (with your consent)
  • Website Improvement: To analyze usage patterns, improve functionality, and enhance user experience
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business, including payment processors, shipping companies, and marketing platforms. These providers have access to your information only as necessary to perform their services and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure public safety.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity as part of the transaction.

Data Security and Protection

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for all data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and vulnerability assessments
  • Access controls and employee training on data protection
  • Secure data storage with backup and recovery procedures

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a portable format

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@lootmorph.com
  • Address: FREDERIKSEN JOHNNY LOTT, s.r.o., 2488 /50 Petržílkova, Praha 158 00
  • Phone: +420 123 456 789

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